IT SYSTEMS ADMINISTRATOR ROC - HOUSTON, TX

Company: IHI Power Services Corp.
Location: Houston
Posted on: October 27, 2024

Job Description:

IT Systems Administrator ROC - Houston, TXHouston, TX, USA Req #173
Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.
Joining IHI Power Services Corporation IPSC means you'll be joining a team in which employees are recognized as the backbone of the company. We offer a competitive benefits package that includes a 401K and provides a range of benefit options that will cover your wellness needs.At IHI, Diversity, Respect, and Inclusion are not simply initiatives, they are a commitment from the entire organization to treating everyone with respect, valuing people's differences, and empowering everyone to have a voice.IPSC provides operations, maintenance, management, and power support services to the US Power Generation Industry across the United States. Our team is comprised of experts from diverse backgrounds of technical fields, including power operations, engineering, asset management, as well as finance, human resources, administration, safety and environmental.Job DescriptionWe are hiring a full-time IT Systems Administrator onsite at our office near the NASA center in Houston, TX. This position provides IT system administration and support for the business network and Remote Operation Center (ROC) networking and system hardware in Houston, Texas.Job SummaryAs an IT Systems Administrator at our remote operations center, you will play a vital role in ensuring the smooth and efficient operation of our clients' SCADA systems and industrial processes. You will be responsible for monitoring, troubleshooting, and managing our clients' remote infrastructure, collaborating closely with our team of experienced professionals.Job Functions

• Support the maintenance and administration of systems including installing, patching, and upgrading workstations, servers, switches, firewalls, SD-WANs, VOIP telecommunications, and other supporting hardware.
• Ensure that systems and network infrastructure adhere to industry regulatory standards such as NERC and other industry IT security standards.
• Experience configuring, maintaining, and troubleshooting Windows Server roles, such as Active Directory, DFS, DHCP, DNS, RDS, NPS, CA and other roles for business needs.
• Ensure the integrity and availability of the overall IT infrastructure, including servers (both physical and virtual), applications, networking, and telecommunications through proactive monitoring and maintenance.
• Coordinate with managed service providers for server management, security solutions, network hardware, and equipment upgrades.
• Assist with industrial Ethernet and Fiber networking in the operational technology (OT) space, focusing on setup, configuration, and management of communication equipment.
• Work with various hardware and data center hardware vendors, including HP, Dell, Lenovo, Cisco, SonicWall, Fortinet, Synology.
• Utilize infrastructure software and solutions to maintain hardware, such as VMware, Hyper-V, Datto backup, Veeam backup, Antivirus, VPN, TV, monitoring tools, and more.
• Document and maintain current Remote Operations Center (ROC) processes, IT policies, and procedures.
• Travel to sites as needed to install/configure hardware, troubleshoot connectivity issues, and establish system communications when required.
• High-level troubleshooting and resolution of technical issues related to IT/OT operations with both hardware and software.
• Collaborate with clients to understand their IT requirements and provide appropriate solutions.
• Stay abreast of the latest industry trends and technologies to enhance skills and knowledge.Education and Experience
  • Bachelor's in computer science, information technology, relevant engineering field, or 4 years of relevant industry experience.
  • Minimum of 3 years of experience in a systems administrator role.
  • Industry certifications preferred, not required with relevant experience.
  • Experience in power generation or industrial control systems is a plus but not required.Knowledge, Skills, and Abilities
    • Communicates and collaborates with internal and external customers in a respectful and professional manner.
    • Strong computer skills (knowledge of Windows Desktop and Server Operating Systems inside and out) and experience configuring industrial control systems.
    • Moderate understanding of networking principles (DNS, TCP/IP, routing, switching, VPN, VLAN, Subnets).
    • Self-motivated and eager to learn, with a passion for technology and innovation.
    • Able to multitask when needed.
    • The functions of this job are conducted at the Houston ROC office.
    • The position is for a Monday-Friday 0700-1500 hour work day. However, this is a 24/7 operation, and support may be required at any time.
    • May require working up to 12 hours with weekend and holiday work if necessary to support a project.Physical Abilities
      • Extended hours of computer screen time and keyboard operation are required.
      • Moderate lifting of equipment.
      • All employees will participate in the Fitness for Duty Program, which includes a post-offer physical examination and drug screening.
      • Travel is required for project support, troubleshooting, setups, and client engagements, as needed.This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.IHI Power Services, Corp., (IPSC), is an Equal Opportunity Employer committed to creating a diverse, inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, marital status, age, sex, or any other status protected by applicable law.
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Keywords: IHI Power Services Corp., Beaumont , IT SYSTEMS ADMINISTRATOR ROC - HOUSTON, TX, IT / Software / Systems , Houston, Texas