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Technical Phone Support Specialist

Company: VirtualVocations
Location: Beaumont
Posted on: April 3, 2025

Job Description:

A company is looking for a Phone Support Specialist.
Key Responsibilities

Answer calls, assist customers with inquiries, and gather necessary information
Provide technical support, handle complaints, and adhere to training protocols
Document and update client records based on interactions while ensuring compliance with company policies

Required Qualifications

High school diploma required
1+ years of experience troubleshooting devices (preferred)
1+ years of customer service experience
Able to work on a computer for up to 8 hours daily
Reliable internet connection and a quiet workspace

Keywords: VirtualVocations, Beaumont , Technical Phone Support Specialist, IT / Software / Systems , Beaumont, Texas

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