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California Licensed Customer Support Representative

Company: VirtualVocations
Location: Beaumont
Posted on: March 7, 2025

Job Description:

A company is looking for a Customer Technical Support Representative - Part Time.
Key Responsibilities

Assist students and instructors with platform questions and technical issues through an electronic ticketing system
Review and address student/instructor feedback on materials and platform functionality
Help students with account management and instructors with course setup, ensuring customer satisfaction

Required Qualifications

Pursuing a degree in Computer Science, Engineering, Math, or a related field
Knowledge of programming basics in C, C++, Python, Java, MATLAB, and/or Assembly
Flexible availability for early mornings, afternoons, evenings, and weekends
Strong technical aptitude and troubleshooting skills
Professionalism and reliability in handling customer inquiries and complaints

Keywords: VirtualVocations, Beaumont , California Licensed Customer Support Representative, Other , Beaumont, Texas

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