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Claims Resolution Specialist

Company: VirtualVocations
Location: Beaumont
Posted on: March 8, 2025

Job Description:

A company is looking for a Claims Resolution Specialist to handle customer inquiries and service requests.



Key Responsibilities

Take ownership of an assigned caseload from investigation through resolution
Make decisions and authorize work orders within a specified limit
Gather, research, and document pertinent information related to claims and work orders


Required Qualifications

High School Diploma
At least 2 years of customer service experience in a contact center environment
Strong understanding of home warranty policies and technical expertise with systems and appliances
Working knowledge of Microsoft Office and company operating systems
Fluent bilingual Spanish is a plus

Keywords: VirtualVocations, Beaumont , Claims Resolution Specialist, Other , Beaumont, Texas

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