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Junior Application Support Analyst with Secret Clearance

Company: VirtualVocations
Location: Beaumont
Posted on: April 3, 2025

Job Description:

A company is looking for a Jr Beneficial Ownership Application Service Desk Analyst.
Key Responsibilities

Provide support for Tier 1 and Tier 2 incidents involving Salesforce and serve as an escalation point for common issues
Coordinate with internal teams and customers to resolve escalated incidents
Engage with customers via a ticketing system and provide information in response to inquiries and requests

Required Qualifications

1+ years of experience in a call center environment providing customer/user service
Experience in providing end-user support for commercial application support or proprietary applications
Ability to quickly learn complex business applications
U.S. Citizenship and active Department of Defense SECRET clearance required
Experience using a Help Desk ticketing system is a plus

Keywords: VirtualVocations, Beaumont , Junior Application Support Analyst with Secret Clearance, Professions , Beaumont, Texas

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